Privacy Policy
This Privacy Policy applies to general website and communication information. Our Notice of Privacy Practices explains how we use and disclose protected health information under HIPAA.
Information We Collect
Broadview Dental may collect information that you voluntarily provide to us, including:
- Name
- Phone number
- Email address
- Mailing address
- Date of birth
- Appointment preferences
- Insurance information
- Information submitted through website forms, phone calls, text messages, emails, or patient forms
- Other information you choose to provide when contacting our office or receiving dental care
We may also collect limited technical information related to website use, such as browser type, device information, pages visited, and general website analytics.
How We Use Information
Broadview Dental may use information to:
- Respond to inquiries
- Schedule, confirm, or update appointments
- Send appointment reminders
- Communicate about treatment, recall visits, billing, insurance, and office matters
- Provide dental care and patient support
- Process forms and requests
- Improve our website and patient experience
- Operate, protect, and manage our dental practice
- Comply with legal, regulatory, and professional obligations
SMS/Text Message Privacy
If you opt in to receive SMS/text messages from Broadview Dental, we may use your mobile phone number to send customer care, appointment reminder, scheduling, treatment-related, billing, insurance, and other practice-related messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
No mobile opt-in message consent will be shared with third parties or affiliates for marketing purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Message frequency may vary. Message and data rates may apply. You may opt out of SMS/text messages at any time by replying STOP. You may reply HELP for assistance or contact us directly at (571) 584-0020 or [email protected].
How Information May Be Shared
Broadview Dental does not sell your personal information.
We may share information with trusted service providers who help us operate our dental practice, website, phone system, appointment scheduling, patient communications, billing, insurance processing, payment processing, information technology, cybersecurity, data storage, and related services. These service providers are permitted to use information only as necessary to provide services on our behalf and as allowed by applicable law.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may also share information when required or permitted by law, including for treatment, payment, healthcare operations, legal compliance, patient safety, insurance processing, or other lawful purposes.
Protected Health Information
Information related to your dental treatment, health history, diagnosis, treatment plans, radiographs, billing, and other healthcare services may be protected health information under HIPAA. Please review our Notice of Privacy Practices for more information about how protected health information may be used and disclosed and your rights regarding that information.
Data Security
Broadview Dental uses reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, disclosure, alteration, or destruction. However, no electronic communication or storage system can be guaranteed to be completely secure.
Your Choices
You may contact Broadview Dental to update your contact information, request alternative communication methods, or ask us not to contact you through certain methods when reasonable and appropriate.
You may opt out of SMS/text messages at any time by replying STOP.
Contact Information
Broadview Dental
101 W Broad Street, Suite 200
Falls Church, VA 22046
Phone: (571) 584-0020
Email: [email protected]